Terms and conditions

Taylor Charles ("we," "our," or "us") is committed to ensuring that our property investment services and information are accessible to all individuals, including those with disabilities, in compliance with the Equality Act 2010 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This Accessibility Policy outlines our commitment to accessibility and the steps we take to provide an inclusive and accessible experience for everyone.

Commitment to Accessibility
We are dedicated to making our property investment services, information, and digital content accessible to people with disabilities, ensuring that no one is excluded or discriminated against because of their disability.

Web Accessibility Standards
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to make our website and digital content accessible to people with disabilities. This includes but is not limited to:

2.1. Providing text alternatives for non-text content, such as images and multimedia.

2.2. Ensuring compatibility with screen readers and other assistive technologies.

2.3. Offering keyboard navigation and alternative navigation options.

2.4. Making text content readable and understandable.

2.5. Ensuring compatibility with a range of browsers and assistive technologies.

Accessibility Features
We have implemented several accessibility features on our website and digital platforms, including:

3.1. Alternative Text: Providing descriptive alt text for images and non-text content.

3.2. Keyboard Navigation: Ensuring that our website can be navigated using a keyboard.

3.3. Easy-to-Read Fonts: Using clear and legible fonts with appropriate size and spacing.

3.4. Videos and Multimedia: Providing captions and transcripts for multimedia content.

3.5. Consistent Layout: Maintaining a consistent and organized layout for ease of navigation.

Testing and Monitoring
We regularly conduct accessibility testing to identify and address any accessibility barriers on our website. We use a combination of automated and manual testing methods to ensure compliance with accessibility standards.

Training and Awareness
We provide training and awareness programs to our employees to ensure they understand the importance of accessibility and are equipped to create and maintain accessible digital content.

Feedback and Assistance
We welcome feedback from users about the accessibility of our website and services. If you encounter any accessibility issues or have suggestions for improvement, please contact us at:

info@taylorcharles.co.uk

We are committed to addressing any accessibility issues promptly and working to find solutions that enhance the user experience for all.

Regular Updates
We will review and update this Accessibility Policy regularly to ensure it remains up-to-date with the latest accessibility standards and best practices.

By using our website and services, you agree to the terms and conditions outlined in this Accessibility Policy. Please read this policy carefully and ensure you understand it. We are dedicated to providing an inclusive and accessible experience for all our users, and your feedback is essential in helping us achieve this goal.